Check out the latest and greatest thought leadership from the Morphii team.
With digital communications replacing in-person channels almost overnight, capturing the most accurate and digestible Experience Data (X-Data) in real-time has never been more important. Workforce Engagement …
RESEARCH: Navigating User Experience in Pursuit of Actionable Employee Experience Data Read More »
The Vice President of Human Resources for a large pizza franchise (part of an American multinational chain) couldn’t figure out why so many of their …
Morphii® X-Data Improves Employee Experiences at Pizza Franchise Read More »
Emotion Insights suggest that 56% of respondents fell into misleading NPS categories in a recent study. The Business Problem NPS®️ gained notoriety for efficiently garnering …
3 out of 4 NPS® “Promoters” Actually Reported a Less Energized Emotion In retail and other direct-to-consumer markets, it is common for companies to use …
3 out of 5 of NPS® “Detractors” Actually Report an Efficiently Addressable Emotional State. Consumer experience and research departments are often tasked with developing a …
