Insights Deliver for Pizza Franchise
Good news: 76% of Assistant Managers are likely to stay Bad news: 50% of them are frustrated or disengaged What if you never bothered to …
Tools
Morphii Makes Surveys More Engaging & Efficient
Internal studies show that Morphii achieves 21% Net Improvement over competing methods to secure engagement beyond survey. THE PROBLEM Let’s face it—surveys are generally boring. Often, …
What is more telling—a feeling or a forecast? Morphii Demonstrates More Actionable Outcomes than a Leading Rating System
Emotion Insights suggest that 56% of respondents fell into misleading NPS categories in a recent study. The Business Problem NPS®️ gained notoriety for efficiently garnering …
Morphii’s® Emotion Insights Explain “Promoter” Inconsistencies for Outdoor Remodel Industry Leader
3 out of 4 NPS® “Promoters” Actually Reported a Less Energized Emotion In retail and other direct-to-consumer markets, it is common for companies to use …
Emotional Response Enables Better Customer Retention: How to Go Deeper with your CX Metrics
3 out of 5 of NPS® “Detractors” Actually Report an Efficiently Addressable Emotional State. Consumer experience and research departments are often tasked with developing a …
Closing the Emotion Gap in Political Polling
8 out of 10 major polls mispredicted the outcome of the 2016 election by at least 3 points. OVERVIEW Morphii® collaborated with EMI – …