Harness the Power of Emotion Science
For your customers, patients, employees, and more
Sentiment, NPS and 5-star ratings are limited.
Morphii goes beyond existing tools to give you actionable insights rooted in the emotion science.
Morphii works in 3 easy steps:
Get our tools
Plug into your existing applications
Display actionable insights in your dashboard
Morphii in Action:
A major telecom service provider needed to address their vulnerable customers’ issues.
Before: Using NPS Scores
of all surveyed customers were labeled as Detractors on NPS.
This service provider needed to answer these questions:
1) Can I address any of these Detractors?
2) If so, what is the most efficient approach to address them?
After: Using Morphii Insights
of all surveyed customers are having a negative experience
but are efficiently addressable, with
being identified as the best opportunities for improving
brand experience and growing revenue.