Harness the Power of Emotion Science
For your customers, patients, employees, and more
Sentiment, NPS and 5-star ratings are limited.
Morphii goes beyond existing tools to give you actionable insights rooted in the emotion science.
Morphii works in 3 easy steps:
Get our tools
Plug into your existing applications
Display actionable insights in your dashboard
Morphii in Action:
61.2% of NPS® “Detractors” actually report an efficiently addressable emotional state
Before: Using Net Promoter Score®
After: Using Morphii Technology and the CX Morphii Insights Model (MIM)
We uncovered that 61.2% of their so-called “Detractors” actually fell into efficiently addressable CX MIM categories: Passive Negative and Neutral.